Month: May 2019

Computer with business attribute bubbles popping off of it

Ways to Prepare to Be a Franchise Owner

And What You Need to Do to Run a Dog Daycare

If you’re looking into how to start a dog daycare and boarding business, you might be wondering if you should build one from the ground up or open a trustworthy franchise. Either requires a certain level of training and preparation. Jumping into opening your own business without the proper background and knowledge can spell disaster. The last thing you want to do when getting into business on your own is fail. So, preparing yourself before you open the doors is crucial to your success. While everyone might have the ability to own their own business, those that succeed have taken the necessary steps to acquire training, real-life experience, and specific knowledge in the industry they’re choosing to delve into. Starting a dog daycare and boarding business can be an infinitely rewarding experience, but here are some things you should have before you jump in.

Work Experience

Figuring out how to start a dog daycare and boarding business isn’t something that everyone was born knowing how to do. One of the most useful things that you can have in your background as a first-time business owner is work experience. That doesn’t necessarily mean that you need previous experience in the pet care industry, though it certainly helps. But having a general portfolio of work experience can assist you in dealing with the daily operation of your own dog daycare.

Customer Service

One of the first things you must know about how to start a dog daycare and boarding business is that you’ll be dealing with pet parents. While you may be interested in getting into the industry to play with dogs all day, a background in customer service is required if you want to be a successful business owner. Pet parents are putting their faith in you the moment they bring their canine family member through the door. You have to know how to build relationships with them in addition to caring for their animals on a daily basis. If they trust you, they’ll be loyal customers for life.

Accounting

So, you’ll probably end up hiring an accountant to work with your business but having general knowledge of business accounting practices is helpful when you’re opening your own location. Something as simple as being able to complete a transaction on your POS system is key when you’re the owner and operator of a dog daycare and boarding business. Having some work experience should assist with this skill.

Conflict Resolution

Understanding how to manage people is a crucial skill you’ll need when running your own business. Conflicts arise and being able to appropriately handle them and deal with the repercussions is key. At the end of the day, everyone wants the same thing at a dog daycare business – for the pets to have a great time in a safe and comfortable environment. But sometimes opinions can differ among staff leading to issues that you, as the business owner, will have to deal with. Your previous work experience may have helped you understand how to manage people or even provided on-the-job experience in it. Either way, it’s a necessary skill to have when running any business.


Looking for tips on how to run a successful dog daycare? Check out this post:

Tips for Running a Dog Daycare


Training

While there are really no required certifications or training for one to open a dog daycare and boarding business, being proactive in receiving training can set your business apart. Aside from the training you’ll get as a franchise owner of K9 Resorts, there are a variety of courses that you can take to continue your education in pet care. The Professional Animal Care Certification Counsel provides a variety of classes that you can take to further your animal care education. They offer three specific tracks: Certified Professional Animal Care Provider (CPACP), Certified Professional Animal Care Manager (CPACM), Certified Professional Animal Care Operator (CPACO) that you can pursue or give your staff the opportunity to pursue. Having these certifications on record means that your location is a cut above others that have not taken the time to go through additional training.

In addition to training that you seek out on your own, you’ll have ongoing training and support through K9 Resorts as a franchise owner. K9 Resorts has a focus on ensuring that their franchisees remain at the head of the industry and providing unmatched customer service and care to our four-legged friends.

Partnership

Figuring out how to start a dog daycare and boarding business might be a challenge, but partnering with a trusted and experienced partner in the industry gives you the advantage. K9 Resorts is a different kind of pet care franchise. Their focus is on continuing education and franchisee support is unmatched. They know that in order to retain clients, you need a staff that’s engaged on every level. Therefore, K9 Resorts employees must be certified for the function they perform and receive training in order to do so. On par with Disney and Ritz-Carlton, our customer service standards set K9 Resorts apart from the competition.

In addition, K9 Resorts policies and procedures ensure that every pet parent and companion get best-in-class service at every interaction. K9 Resorts offers proprietary technology to keep your systems streamlined and working together so your focus can be on the dogs and their owners. Finding a true partner in business is rare, but when you work with K9 Resorts, that’s exactly what you gain.

Learning how to start a dog daycare and boarding business begins with understanding the amount of training and experience you need. From there, you’ll find the right partner and can plot out your path to successful business ownership!

Ready to learn more?


How to Know if Starting a Dog Daycare Business is Right for You

A Love of Animals Isn’t All It Takes

Obviously if you’re looking into starting a dog daycare business, you already have a deep love for animals. But having a never-ending appreciation for our four-legged friends isn’t the only thing you’ll need when it comes to running a dog daycare. Being the owner and operator of a pet care business goes beyond wanting to spend your days filled with wet noses and belly rubs. A dog daycare is still a business and as such, it comes with both risk and reward. Before diving in head first, you’ll want to take stock of if running a dog daycare is really the right move for your career and your finances. Not only do you have to know about how to properly care for dogs, you must be a bit savvy about business, and be able to work with people, too. Running a dog daycare is not a one-person operation, so working well with others of the human variety is key, too! Here are some things to think about before starting your journey into owning a dog daycare business.

People Person

One of the first things you need to be honest with yourself about is if you’re a people person or not. Many people think that running a dog daycare means their interaction with humans will be limited. However, the opposite is true. Dedicated pet parents are your customers and the ones that you need to keep happy to run a thriving business. While you may have a knack at communicating with animals, you also have to know how to work with their owners. Some crucial people skills you might need are:

  • The ability to relate
  • Great communication
  • Empathy
  • Excellent listening skills
  • Flexibility
  • Patience
  • Good judgement
  • A sense of humor
  • An open mind
  • Negotiation skills

Communicating with humans can be a lot more complex than communicating with our four-legged friends, so before you dive into starting a dog daycare business, make sure you’re ready. Luckily, you also have the option of hiring employees who are great with people, so if it’s not truly where you excel, your staff can handle the brunt of it.

Compassion

Another quality that is often overlooked when people are thinking about starting a dog daycare business is compassion. This means compassion for both humans and animals alike. Our animals are our companions and true members of the family. As the owner and operator of a dog daycare, you’re asking for pet parents to put their trust in you to entertain, protect, and provide for their pets when they can’t be around. Being compassionate about how pet parents feel leaving their loved ones behind while they go to work, school, or on vacation makes all the difference between an average dog daycare business and an exceptional one. Understanding that it’s hard for pet parents to trust others with their beloved animals and acting in a manner that assuages those fears is key. As an example, updating pet parents throughout the day or their vacation on the wonderful time Fido is having builds a sense of trust and furthers your relationship with the pet parent. Compassionate care is key for all parties involved.


Does a dog daycare business sound like the right fit for you? If so, check out tips on how to get started!

Opening a Dog Daycare – How to Get Started


Knowledge About Dog Behavior

Loving dogs and wanting to be around them is one thing, but understanding their specific behavior is another. If you’re interested in running a dog daycare, you have to have a full understanding of why dogs do what they do – especially if you’re going to be in charge of managing them on a daily basis. Knowing the signs of and being able to spot potential issues will keep your staff and all the dogs under your care safe.

Understanding dog behavior is relatively simple with the right training. Thankfully, all dogs speak the same language through body movements and vocalization. The trick is being able to decipher a positive excitement against a negative one. Dogs use body language to communicate with each other, and out of necessity, with humans. Learning how dogs communicate and what certain movements mean will make you a better dog owner, communicator, and handler. Dogs need a pack leader and understanding how they communicate and what their needs are will ensure that you’ve been promoted to the front of the pack. If dogs feel they can lead better than you, they’ll try, so having the appropriate training in dog communication is key for any dog daycare owner.

The K9 Resorts Difference

Not all dog daycares are created equal. Running a dog daycare takes a lot of work and starting one from the ground up can be challenging especially in such a growing industry like pet care. That’s where K9 Resorts comes in. Our franchise is a step above the rest when it comes to offering state-of-the-art, comprehensive dog daycare and boarding. When you partner with a franchise like K9 Resorts, you automatically inherit brand recognition, proven processes that work, help with marketing, and a host of other benefits. K9 Resorts is like no other dog daycare and boarding facility on the market. Each of their locations features state-of-the-art technology to provide a safe, clean, and exciting environment for pets. Everyone involved with K9 Resorts loves pets and people, so you’ll have a great start on your journey into the pet care industry while learning from the best.

Ready to find out more?