Company Mission
We aim to provide a home away from home where dogs will love to stay and play. At K9 Resorts, pet parents know their dogs are treated like family and receive the highest-quality care.
Culture & Values
We foster a culture of caring at K9 Resorts—a love for animals is at the heart of everything we do. We want to serve the community while delivering the best care possible for dogs.
What Makes K9 Resorts Special?
At K9 Resorts, we pride ourselves on offering elite services for dogs and their owners, supported by an equally impressive group of like-minded entrepreneurs and executives. Together we thrive by working towards our mission of offering exceptional dog care to communities across the country and creating lucrative franchise opportunities with our seamless business model. We strive for brilliance at every step of the franchisee process, from real estate and construction to marketing and technology. Backed by a growth-oriented culture that emphasizes passion, drive, and care for others, K9 Resorts is building a legacy like no other.
Our Business Model
We’ve developed a world-class franchise system, setting new quality standards in dog boarding and daycare, resulting in a stable, scalable business model for franchisees. Simple systems and minimal inventory allow owners, managers, and staff members to focus on providing guests with a great experience.
The Investment
The cost to open a K9 Resorts location will depend on several factors, including the size of your building, its location, construction costs, equipment, professional fees, and licenses. A typical K9 Resorts facility can range in size from 4,000 – 6,700 square feet with a range in opening costs from $1,329,972 – $ $2,495,235.
The Operations
We put the same level of care into developing our operational standards that we did into creating our pristine and comforting accommodations. Every aspect of ownership, from training to appointment setting to invoicing, is standardized. Zero guesswork makes for satisfied clients, which supports your bottom line.
The Potential Return
In 2022, our franchised locations averaged $1,798,5761 in gross sales with an average EBITDA of $552,6272. With lucrative revenue potential, growing demand, and precise operating systems, K9 Resorts was designed to help franchisees become their region’s premier dog boarding and daycare facility, which shows our model performs.
Unparalleled Franchisee Support
The robust K9 Resorts Franchise Operations Team will be with you every step of the way. From the day you sign your franchise agreement, through opening your resort and beyond, we will help you launch, grow and scale your business.
Operational Excellence
As operational experts, we have perfected every aspect of ownership, so there’s no guesswork involved in running a K9 Resorts. Simple, powerful operating systems, and minimal inventory, allow owners, managers, and staff members to focus on guests and daily to-do’s.
Real Estate Selection
Our team will help secure your site, negotiate your lease, find local zoning attorneys, and attend zoning meetings. We will also help you select a builder and architecture firm with experience meeting exacting K9 Resorts specifications. The goal is to get your business open on time, within budget, with very few surprises.
Industry Leading Training
In order to retain clients, you need a staff that’s engaged on every level. That’s why employees must be certified for the function they perform. Pride in these achievements, plus a clear career path, motivate team members to go the extra mile. On par with Disney and Ritz-Carlton, our customer service standards set us far apart from the competition.
Effective Marketing
In addition to SEO, social media, and a range of digital marketing tools working for you around the clock, we help prepare you to go out in your community and make real connections. From grand opening celebrations to networking with vets, we’ll help you make lasting impressions that foster goodwill and support.
Industry Leading Technology
Gingr, the #1 software in the Pet Care Business, integrates all of your business systems including client relations, invoicing, financial management, marketing, gift certificates, online customer booking portal, and our K9 Resorts branded app.
Profit Keeper, our turnkey financial platform, helps our franchise owners reach their full potential with dashboard analytics, financial benchmarking, business modeling, P&L management, and auto-collection of royalties.
Straightforward Financing
Our lenders know the value of our brand, which helps facilitate financing for eligible candidates. We work with Benetrends, to help qualified franchisees secure adequate capital as quickly and easily as possible.
The K9 Resorts Brand Promise
Providing the ideal, stress-free environment for pets takes precision. We achieve this through customized programs suited to each dog’s temperament, ultra-hygienic cleaning methods, and the most luxurious accommodations in the industry.
The K9 Experience
K9 Resorts delivers an award-winning, luxury experience for all our guests—canine and human alike. Our state-of-the-art facilities have been consistently rated amongst the top pet care facilities in the nation. We’re proud to lead the way in the luxury pet hospitality industry, and provide world class accommodations and service to our guests. Our resorts become a dog’s happy place, providing a home away from home while giving dog parents true peace of mind.
- All Inclusive model: No surprise or hidden fees
- Your choice of all day group play or private playtime with a staff member (with frequent walks)
- Socialization & exercise
- Professionally trained and certified staff
- Segmented rooms and sound proofing materials throughout the facility to reduce sound and stress
- Premium BLUE Buffalo Natural Veterinary Diet (GI Support) meals included in boarding stays
The K9 Clean System
Not only do our facilities look and smell clean, they are regularly sanitized with hospital-grade disinfectants, including state-of-the-art air filtration systems with UV technology to sanitize the air, antimicrobial surfaces with Microban, and synthetic turf specially-designed for dogs that is easy to sanitize and keep clean.
- State-of-the-art air-filtration systems with UV technology to sanitize the air
- Multiple fresh air changes per hour to prevent the spread of airborne contaminants and odor
- Hospital grade disinfectants
- Antimicrobial surfaces with Microban built in technology
- Synthetic turf, designed specifically for dogs that is easy to sanitize and keep clean
K9 University
Our customers tell us our staff is the best in the business. Caring staff members are pet lovers to start, then K9 Resorts professionally educates, trains and certifies each one—providing unparalleled customer service, animal expertise and peace-of-mind. The end result is always a comfortable, safe and fun-filled experience for your dog!
- Are certified and professionally trained
- Are friendly, helpful and knowledgeable
- Receive continuing education opportunities
- Senior Management attend national conferences to stay abreast of the latest industry trends & best practices
- Will treat you and your dog like family
- Provide 5-star hotel quality customer service