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    • The Differences Between Owning a Dog Daycare and a Pet Retail Store
    March 30, 2020
    • Franchising
    The Differences Between Owning a Dog Daycare and a Pet Retail Store
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    To Play With Pups or Provide for Pets?

    It’s no secret that the pet care industry is booming. Just in the past decade the industry has grown by billions in revenue and shows no sign of slowing down. However, there are specific sectors within the industry which include retail and care operations. If you’re thinking of opening a pet-related business, it’s important to understand the differences between the two. Should you go into pet care retail or consider opening a dog daycare? Both have their benefits but the decision really depends on what you’re looking for out of a business and career.

    Hands On or Off?

    Diving into the pet industry to open a business means that you have the opportunity to decide how hands on or hands off you really want to be. Options like a dog daycare franchise tend to mean that you’d like a more involved role in the daily operation of your business while a pet supplies retail location gives you the opportunity to be more absent. Either is a fine path for owning your own business, but it really depends on what you’re looking for out of your career.

    Those that consider opening a dog daycare franchise typically have a deep-seated love for animals and want to be around them more frequently. As a dog daycare franchise owner, you have the opportunity to be very hands on with your team and your four-legged clients! That isn’t to say you have to be overwhelmed by work or be tied to your location. When you partner with a premier franchise, like K9 Resorts, you get the kind of support you need to find and train staff so you can truly trust your team to handle the bulk of daily operations. But you’ll still get to play with pooches! It’s a win-win for those interested in spending more time with pups.

    When it comes to owning a pet retail location, you still likely have an undying love for animals but maybe would rather either be less involved in daily operations or simply want to provide a different type of service to the community. Pet retail franchises also provide a much-needed service to our beloved animals but are less hands-on when it comes to pet interaction. While most pet stores allow our furry friends inside, it’s only for a brief visit. However, retail locations do benefit from the industry resilience that all pet care businesses enjoy. No matter what the economy is doing, our animals still have to eat, be groomed, and be entertained.


    Thinking about opening a dog daycare franchise? Learn where to start, and how K9 helps:

    Opening a Dog Daycare – How to Get Started


    Growth Opportunity

    Is your goal to open multiple locations? Or would you rather make one location your focus? Either are fine business paths but whichever you desire may make a difference in your choice to open a dog daycare franchise or a retail location. Pet care retail franchises are “easier” to scale up, meaning you can open multiple locations of the same franchise relatively quickly as long as you have the capital.

    When it comes to something like opening a dog daycare, there’s a little bit more that goes into it. Dog daycares require very detailed specifics for location and you may have to build from the ground up to meet them while retail locations can simply settle into an already existing development with ease. Training is much more detailed when it comes to a dog daycare franchise than a retail location, so finding and educating your staff can be a longer process. With a dog daycare franchise like K9 Resorts, you’ll get help training your staff to make the process smoother and more effective.
    Both businesses have the opportunity to grow, especially when the industry is expanding so rapidly, but it’s just a matter of how quickly you want to expand your empire.

    Location

    That brings us to location. As noted, finding the perfect location for a dog daycare franchise can take a little bit more work than nailing down a retail spot. Pet retail locations can be found in all sorts of places including any strip mall in Everywhere, USA. This makes finding and securing a location for a retail store relatively simple and quick. There are limited restrictions or requirements when it comes to pet retail.

    If you’re thinking about opening a dog daycare, finding a location could be more of a challenge. Dog daycares require a significant amount of square footage for dog play areas as well as separate boarding areas and offices. Often finding the appropriate lot with good traffic is difficult. However, when you partner with a dog daycare franchise like K9 Resorts, you get location-finding assistance which can be invaluable in your business journey.

    If you’re interested in opening a dog daycare and are thinking of going the franchise route, reach out! We’re excited to partner with dedicated animal lovers who are eager to serve the pet care community and want to build their own business.

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        Lisa Longley
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        Lisa Longley

        Business Director

        Lisa joined K9 Resorts in 2020 and serves as Business Director. She manages documentation and communication between vendors, accountants, insurance carriers, and franchisees. Additionally, Lisa supports the preparation of the Franchise Disclosure Document, franchise agreement documentation, franchisee training, and franchise sales process. Prior to K9 Resorts, Lisa worked at The Hollingsworth Group, a real estate brokerage firm, as Manager/Director and GWFG LLP, a commercial and residential real estate law firm, as Senior Associate.

        Sarah Van Aken

        Sarah Van Aken

        Sarah began her career in the commercial/residential real estate industry and found success quickly. She eventually shifted her energy to three successful fashion companies and ultimately channeled her branding, marketing, and design skills with a former Hallmark CEO to build a $135 million social expression business. Today with BrandONE, she focuses on evolving brands and recruiting high-quality candidates.

        Jeff Bien
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        Jeff Bien

        Jeff launched his career specializing in operations for Aamco Transmissions. He oversaw the Mid-Atlantic and Southwest regions for the engine repair juggernaut and eventually accepted a position with CertaPro Painters. It was here where he met fellow BrandONE partner, Peter Barkman, and now he specializes in matching the ideal franchise candidate with the most promising brand opportunity.

        Peter Barkman
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        Peter Barkman

        Peter Barkman has been in the franchise industry since he managed a College Pro Painter franchise location at the age of 20. Never looking back, he’s taken several brands from regional companies to national industry leaders. Peter was integral to CertaPro’s growth from $50 million to over $400 million. He’s also won several industry awards including the Star Award (2012 and 2014) and the 2014 Franchisees’ Choice Award.

        Jessica Reitemeyer
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        Jessica Reitemeyer

        Operations Manager

        Jessica has been a member of the K9 Resorts team since inception in 2005. She serves as Operations Manager where she is responsible for resort management, franchisee training, and the development and opening of new resorts. As an original member of the K9 Resorts team, Jessica has years of experience in every position at the resort-level. Jessica has played a key role in the development of systems and processes at K9 Resorts.

        Alyssa Wang
        Alyssa

        Alyssa Wang

        Staff Accountant

        Alyssa comes to K9 Resorts with ten years of finance and accounting experience. Besides assisting growing companies with handling their financial records, she also spent five years in public education. Alyssa is responsible for making sure the accuracy of financial records is recorded properly and withheld. In past positions, she has been responsible for compiling data-driven reports in order to assist the team in making their decisions and strategic recommendations.

        Cathi Overend
        Cathi

        Cathi Overend

        Special Operations Manager

        Cathi joined K9 Resorts in 2022 as Special Operations Manager. Cathi is a certified professional dog trainer, a highly trained animal disaster responder, and has more than seven years in the pet care industry. Her business background is in the field of banking – specifically mortgages. Cathi competes in and judges several dog sports and she’s a long-time rescue volunteer. Her primary duty at K9 Resorts is to provide management support at our company-owned resorts, as needed. She’ll also be involved in procedural review and training and certifying resort team members throughout the entire K9 Resorts system – company-owned and franchisee-owned.

        Andrew Taylor
        Andrew

        Andrew Taylor

        Director of Corporate Operations

        Andrew joined K9 Resorts in 2022 and serves as Director of Corporate Operations. Andrew is responsible for reviewing, analyzing, and evaluating all company-owned locations, focusing on implementing policies and procedures that will improve day-to-day operations throughout the entire K9 Resorts system – company-owned and franchisee-owned. Andrew came to K9 Resorts with over 8 years of Director experience from a different franchise organization. In 2021, Andrew was recognized by Convenience Store Magazine as one of the top 40 Under 40 leaders in the industry.

        Zach Gould
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        Zach Gould

        Vice President of Corporate Operations

        Zach joined K9 Resorts in 2021 and serves as Vice President of Corporate Operations. Zach is responsible for overseeing all existing company-owned resorts as well as everything associated with opening new company-owned Resorts. Zach came to K9 Resorts with over 3 years of experience in the pet care industry at the Director level, operating throughout the Southeastern United States with multi-unit oversight. In these positions, Zach oversaw operations, employee recruitment & training, strategic planning, and profitable growth. Zach works very closely with Kevin Tennant, Vice President of Franchise Operations, as many great ideas come from our franchise owners and get tested first at company-owned Resorts.

        Steve Beagelman
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        Steve Beagelman

        SMB Franchise Advisors Board Member

        Steve joined the Board of Directors in 2016. Steve is the Founder and Chief Executive Officer of SMB Franchise Advisors, a franchise consulting company. Since 2009, SMB Franchise Advisors has assisted over 200 companies develop and launch their franchise model. With over 30 years of franchise experience, Steve held senior-level executive positions at Hollywood Tans, Saladworks, and Rita’s Italian Ice. He is a regular guest speaker at franchise conferences and an author for franchise industry publications. Additionally, Steve earned his Certified Franchise Executive designation from the International Franchise Association.

        Steven Parker
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        Steven Parker

        Co-Founder and Chief Executive Officer of Corporate
        and Joint Venture Resort Operations Board Member

        Steven Parker co-founded K9 Resorts in 2005 and serves as Chief Executive Officer of Corporate and Joint Venture Resort Operations. Steven oversees corporate resort development, corporate resort operations, and operating standards across the franchise system. He regularly speaks at national conferences and universities on the topics of business, pet care, and entrepreneurship. Steven has earned recognition from the Mayor of Fanwood, the New Jersey State Policeman’s Benevolent Association, and the United States Congress for his charitable contributions.

        Jason Parker
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        Jason Parker

        Co-Founder and Chief Executive Officer
        of Franchising Board Member

        Jason co-founded K9 Resorts in 2005 and serves as Chief Executive Officer of Franchising. Jason oversees franchise development and operations. At K9 Resorts, Jason has played a pivotal role in the development of the business model, long-term financial management strategies, human resources, marketing, and promotional strategies. Jason is also a nationally-renowned speaker, considered an expert in the pet care industry, and was recognized by Congress for outstanding and invaluable service to the community.

        Kevin Tennant
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        Kevin Tennant

        Vice President of Franchise Operations

        Kevin joined K9 Resorts in 2019 and serves as Vice President of Franchise Operations. Kevin is responsible for assisting franchisees from signing day through grand opening. Kevin came to K9 Resorts with more than 30 years of retail operations experience. Throughout his career, Kevin held a variety of positions at major brands, including The Disney Store, Vice President of Stores and Operations at Nautica, Senior Director of Store Operations at Tommy Hilfiger, and Vice President of Operations at Rook Coffee. In these positions, Kevin oversaw operations, employee training, and strategic planning.

        Cassie Gato
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        Cassie Gato

        Director of Marketing

        Cassie Gato joined K9 Resorts in 2021 and serves as the Director of Marketing. Cassie comes to K9 Resorts with over 10 years of well-rounded Marketing experience within both the luxury skincare space, and within the toy category. With specialized Grand Opening Marketing experience at Toys”R”Us, Cassie is responsible for streamlining, organizing and elevating the K9 Resorts Grand Opening Marketing plans, implementing brand-wide marketing strategies, and analyzing promotional plans to communicate best practices.

        Brian Carlisle
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        Brian Carlisle

        Director of Real Estate

        Brian joined K9 Resorts in 2020 and serves as Director of Real Estate. Most recently, Brian worked at Simply Greek, a Mediterranean restaurant franchisor, as Director of Real Estate and Construction from 2016 to 2018 and President from 2018 to 2019. At Simply Greek, he helped build the brand from zero locations to 36 locations in 30 months. Prior to Simply Greek, Brian worked at Rita’s Italian Ice for 17 years in a variety of positions, including Business Consultant, Director of Operations, Director of Construction, and Vice President of Development. Brian helped Rita’s Italian Ice grow to over 300 units domestically and internationally.

        Chris Nielsen
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        Chris Nielsen

        Operations Manager

        Chris has been a member of the K9 Resorts team since inception in 2005. He serves as Operations Manager where he specializes in inventory management, franchisee training, and facility management. In 2005, Chris supported the operations of K9 Resort’s first resort in Fanwood, NJ.

        Mike Baker
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        Mike Baker

        Operations Manager

        Mike joined K9 Resorts in 2021 and serves as Operations Manager where he is responsible for the development and opening of new resorts, resort management, and supporting franchisees. Mike came to K9 Resorts with over 12 years of retail operations management experience from highly reputable brands such as Target, The Vitamin Shoppe, and Harbor Freight. Throughout his career, Mike was a multi-unit leader responsible for every aspect of the business, led projects such as Brand Defining remodels and new store openings, and led winning teams for some of the highest volume stores in these brands.

        Vincent Corso
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        Vincent Corso

        Controller

        Vincent Corso joined K9 Resorts in the beginning of 2022 and serves as its Controller. Vincent comes to K9 Resorts with over 20 years of well-rounded experience in finance and accounting in established companies, franchises, and start-ups. His broad experience includes evaluating and supporting franchise business models, in-home services, hotel management, construction management, and property management sectors, as well as emerging technologies in mobile advertising and television. Vincent is responsible for operational and financial leadership, including accurately reporting K9 Resorts financial results. Prior to K9 Resorts, Vincent was the Vice President-Corporate Controller of a leading Hotel Management Company and previously held senior finance positions with Visible World (now Comcast) and Kiswe Mobile.

        Stacey Wells
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        Stacey Wells

        Operations Manager

        Stacey came to K9 Resorts with over 10 years of experience within the childcare franchise industry and joins us as an Operations Manager. Throughout her career, Stacey assisted new franchisees with opening locations, hiring and training staff, and maintaining brand compliance while also serving as the day-to-day Director.

        Brenden Ryan
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        Brenden Ryan

        Marketing Associate

        Brenden Ryan Joined K9 Resorts in 2022 and serves as a Marketing Associate. He is a professional graphic designer with extensive knowledge in the Illustration field with experience in areas such as sign and logo design/fabrication. Brenden is responsible for designing digital and print advertisements, flyers, brochures, etc, and will assist franchise owners with marketing collateral requests, which will ensure brand consistency throughout the United States.

        Bernard Markey
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        Bernard Markey

        Navigator Partners Board Member

        Bernard invested in K9 Resorts in 2016 and serves as a board director. Bernard co-founded Navigator Partners in 1999 and serves as Managing Partner. Navigator Partners is a private equity investment group with a focus on franchisors. Bernard has invested in leading franchisors, including FirstLight Home Care, Smashburger, and Comfort Keepers. The principals at Navigator Partners have completed over 50 private equity investments and bring over 100 years of combined experience in private equity, strategic investments, and operations. In addition to K9 Resorts, Bernard serves on the board for FirstLight Home Care.

        Bill Stewart
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        Bill Stewart

        Navigator Partners Board Member

        Bill invested in K9 Resorts in 2016 and serves as a board director. Bill joined Navigator Partners in 2006 and serves as Managing Partner. Bill has also invested in Crestcom International, a global franchisor of management and leadership training. Prior to Navigator Partners, he was the Managing Director at Nassau Capital, an alternative asset manager for Princeton University’s endowment. In addition to K9 Resorts, Bill serves on the board for FirstLight Home Care.